Return and Cancellation Policy

Return and Cancellation Policy

Introduction:

At DEBRATNA, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, you may return it under the following terms and conditions.

Return Policy:

• Eligibility: Items must be returned within 30 days of receipt. They must be in their original condition and packaging.
• Non-Returnable Items: Perishable goods, custom products, and items marked as final sale cannot be returned.
• Process: To initiate a return, please contact our customer service at contact@debratna.in with your order number and reason for return. We will provide instructions for returning your item.
• Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.

Cancellation Policy:

• Before Shipment: Orders can be canceled before they are shipped. To cancel an order, please contact us immediately at contact@debratna.in with